To book a car you must download our Mobile App, sign in, be 23 years old or older with a valid driver’s license that is 4 years old, and get approved to drive on MyHire. When you’re booking your first trip, you’ll go through a quick approval process by entering your driver’s license and some other information. In most cases, you’ll get approved immediately, and you’ll never have to get approved again!

If you are on a Citizen/resident visa in Kenya then you need to have a valid a Kenyan driving license. If you are on a tourist visa then you need to have a valid home country license or an international driving license together with valid passport or ID.

To book a car you must create a Turo account, be 18 years old or older with a valid driver’s license, and get approved to drive on Turo. When you’re booking your first trip, you’ll go through a quick approval process by entering your driver’s license and some other information. In most cases, you’ll get approved immediately, and you’ll never have to get approved again!

MyHire is committed to getting your car delivered to you when you need it most! Our registered partners from whom you have booked the vehicle will deliver the car to you. We operate within the curfew and lockdown timings and are able to deliver the car within those limits!

No, you don’t need a Kenyan license to book a car in the Kenya. Most international driver’s licenses are accepted in the Kenyan and East Africa.

You can cancel and get a full refund up to 24 hours before your trip starts. If you book a trip with less than 24 hours’ notice, you have three (3) hours after booking to cancel free of charge. If you cancel after the free cancellation period ends, you will be charged a small cancellation fee.

In the rare event a partner cancels, you’ll be notified immediately so you can book another car, or we’ll help you find one. Your refund can be temporarily held to expedite rebooking, or the funds can be returned to your bank account — your choice.

If there’s an emergency or an issue with the car, call MyHire emergency roadside assistance, available 24/7. We’ll make sure you’re safe, then help you get back on your way.

Customers are responsible for paying for their own fuel consumption. Each car is provided with a level of fuel and customers have to return the vehicle with the same level of fuel as they were given. The difference in fuel will be charged to the customer plus Ksh. 500/- Service Charges if the same amount is not returned.