How does it work?

1

Book Your Car

Search for your preferred car, book, select your delivery option and pay online using MPESA or Credit Card

2

Receive Your Car

Have the car delivered or pick it up from our partner. Check-in with the app, grab the keys, and enjoy your ride.

3

Return Your Car

Our Partners will collect the car or you can extend your rental anytime six (6) hours before Check-out time.

FAQs

What you need to know

Who can rent a car from MyHire?

To book a car you must download our Mobile App, sign in, be 23 years old or older with a valid driver’s license that is 4 years old, and get approved to drive on MyHire. When you’re booking your first trip, you’ll go through a quick approval process by entering your driver’s license and some other information. In most cases, you’ll get approved immediately, and you’ll never have to get approved again!

If you are on a Citizen/resident visa in Kenya then you need to have a valid a Kenyan driving license. If you are on a tourist visa then you need to have a valid home country license or an international driving license together with valid passport or ID.

How do I get approved to drive?

To book a car you must create a Turo account, be 18 years old or older with a valid driver’s license, and get approved to drive on Turo. When you’re booking your first trip, you’ll go through a quick approval process by entering your driver’s license and some other information. In most cases, you’ll get approved immediately, and you’ll never have to get approved again!

How does car delivery work?

MyHire is committed to getting your car delivered to you when you need it most! Our registered partners from whom you have booked the vehicle will deliver the car to you. We operate within the curfew and lockdown timings and are able to deliver the car within those limits!

Do I need a Kenyan license to drive?

No, you don’t need a Kenyan license to book a car in the Kenya. Most international driver’s licenses are accepted in the Kenyan and East Africa.

What if I have to cancel my booking?

You can cancel and get a full refund up to 24 hours before your trip starts. If you book a trip with less than 24 hours’ notice, you have three (3) hours after booking to cancel free of charge. If you cancel after the free cancellation period ends, you will be charged a small cancellation fee.

What if myhire partner cancels my booking?

In the rare event a partner cancels, you’ll be notified immediately so you can book another car, or we’ll help you find one. Your refund can be temporarily held to expedite rebooking, or the funds can be returned to your bank account — your choice.

What happens if I have an accident?

If there’s an emergency or an issue with the car, call MyHire emergency roadside assistance, available 24/7. We’ll make sure you’re safe, then help you get back on your way.

What is your fuel policy

Customers are responsible for paying for their own fuel consumption. Each car is provided with a level of fuel and customers have to return the vehicle with the same level of fuel as they were given. The difference in fuel will be charged to the customer plus Ksh. 500/- Service Charges if the same amount is not returned.

Why Use MyHire?

We give you the Freedom to go anywhere anytime via your phone

Why Hire With Us?

Freedom in Choice

Any car anytime, delivered to you on-demand with a tap on the mobile phone. Find deals on all kinds of vehicles — from the everyday to the extraordinary

Convenience in Delivery

Add convenience and get your car delivered right to you. Save your time, no more searching, no more paperwork, cars delivered at your doorstep.

Free Cancellation

Cancel for a full refund up to 24 hours before your trip starts. Because life happens and it helps to be flexible when it does.

24 Hour Support

All bookings come with 24-hour roadside assistance and member support. We’ve got instructions for every step of the way in our support centre.

Transparent Pricing

Clients can know upfront about available packages, discounts, and delivery fees thus use built-in booking engine to make an informed choice.

Let’s Go Paperless

No more contracts and paperwork to fill and sign. Book, pay, check-in, check-out and sign your contract all within the same app.

Endless Options

We have the widest selection of cars available anywhere in Kenya

SGR TRAIN PICK-UP

Get your Car Hire/Rental delivered to you at home, hotel, the SGR Train Station, Moi or Jommo Kenyatta International Airport in Mombasa and Nairobi.

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HOME DELIVERY

Book and Rent your ideal car Hire in Mombasa and we will have it delivered to you within the outskirts of your area CBD; home or office in Mombasa and Nairobi.

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AIRPORT PICK-UP

Car Hire/Rental upon your arrival at Moi International Airport or other Air strips in Mombasa, South Coast or Malindi. Easy car rental delivery.

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Our happy clients